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    Contractor Testimonials

    Read Testimonials from: Contractors | Homeowners
     JMC Communities
    "My wife, Ann, and I were so impressed with your new showroom, but even more impressed with the great people you have on the Galleria team. It’s easy to see why you have grown into quite a successful business with people like Ray and Carol on the Castle Team. It was easy to tell that “customer service” is fun to them."

    John Hobach
    JMC Communities


     Alpine Plumbing
    "As a plumbing contractor we have found the Galleria Showroom to be a valuable asset to our business. The past few years the opening of several show rooms has helped to make it very convenient for our customers to make their plumbing selections. These show rooms are by far the finest this industry has ever seen. They are beautifully designed and stocked with the finest the industry has to offer.

    As a contractor the service provided is hard to put a value on. We are able to let their very capable showroom personnel handle all selections with the customer. They will then provide us with a detailed submittal showing all selections made, as well as a quote for each product. Upon approval of the order by the owner and the contractor, they will then place the order and track it as necessary to insure it arrives on time for job completion.

    Having the Galleria Showroom as a business partner, has freed us up to do other things besides quote prices and meet with homeowners. Our 20 year relationship with the Castle Company and their Galleria has been a large reason for the success of Alpine Plumbing."


     Schoeman Construction
    "We remodel bathrooms and kitchens and have been operating in Tampa for the past 9 years. One of my most pleasant encounters with a supplier was when I was introduced to Castle Supply on Nebraska in Tampa. Lois and her team were knowledgeable and eager to assist, something that seemed sorely lacking at the Home Improvement stores.

    Not only did they know their product, they took care of every customer I sent to them for product selection. They actually return my calls (which is really refreshing) and take care of the smallest detail, until the customer is satisfied. It has been and still is a privilege to deal with such integrity as they have to offer."

    Hennie Schoeman
    Schoeman Construction
    http://www.schoemanconstruction.com


     Harmon and Thacker Plumbing
    "We prefer to work with the Galleria Showroom because the sales staff is highly trained and well informed about their product. They strive to ensure our customers are well taken care of from the beginning to the end of each project.

    We would recommend our customers go to the Galleria over a Home Center because of this level of service. With the extensive variety of products Castle Supply displays and stocks, we know that our customers will be better served in a Galleria Showroom.

    We will continue to recommend Castle Supply and Galleria Showroom staff as our first and only choice."

    Lester Thacker
    Bill Thacker
    Harmon and Thacker Plumbing


     Sample Properties, Inc.
    "Bringing our clients to Galleria has been the best way to review fixtures where clients can really get a feel for what they truly want within their budget. Galleria has a great presentation on many different styles and price points in an informative and non-pressuring sales environment. Plus, they remind you and can supply ALL the parts for installation, which avoids multiple trips elsewhere. Working with the staff at Castle, at two of their locations, has been an enjoyable experience where I’ve also learned from their expertise. They always have a friendly and helpful approach to any situation, and have excellent quality service that makes me wish they did more than plumbing and accessories."

    Mary Pinet, Interior Design Consultant
    Sample Properties, Inc.


     A-NU-LOOK Kitchen Cabinets
    A well known Pasco County kitchen cabinet contractor sent the Hudson Galleria this note.

    "We would like to thank Castle Supply for the helping hand they have given to our customers. They have given them all the information they would need to supply their kitchen and bath areas. We would also like to thank the employee’s for the friendly smiles throughout the store."

    Joel Vernazzaro
    President
    A-NU-LOOK Kitchen Cabinets


     Plumbers of Suojanen Enterprises, Inc.
    " How has the Galleria helped our relationship with customers?
    When sending our customers to the Galleria I am confident that they will come out of a consultant knowing more about the product and the process of upgrading.

    The showroom staff has years of product knowledge and experience that helps to “steer” the customer in the right direction regarding their selections.

    Unlike other showrooms, I have never heard our customers complain that they were treated differently because their budget wasn’t as high as another customer may have been. Every customer is treated with the respect they disserve.

    It has been a pleasure working in conjunction with the Galleria in helping our customers create the kitchen and bathrooms of their dreams. "

    Colleen Suojanen
    Plumbers of Suojanen Enterprises, Inc.


     Thunder Bay Plumbing, Inc.
    " I have been doing business with The Galleria Showroom for the past fifteen years. The staff of the showroom has always been professional, knowledgeable, and courteous. The products are superior to those of any homestore. The showroom is not only tastefully designed, but has a vast array of fixtures from all the top notch manufacturers, including new and ever changing styles with the most up to date data bank and resources available.

    The showroom staff goes above and beyond to assist their customers. The knowledge of the staff supersedes that of any hardware store or homestore. You can count on the staff to not only handle any changes, but to offer sizes, measurements and templates if needed. When orders are placed, they not only deliver but also follow through from order processing to delivery.

    It is not only my pleasure but also my honor to be associated with a company whose standards are built on integrity and trust. "

    Richard A. Babcock
    President
    Thunder Bay Plumbing, Inc.

    Testimonials from: Contractors | Homeowners

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